Do I have to have a website to use 123 Cart?
No, 123 Cart is not only shopping cart software, but is an entire website builder.

Do I need any programming knowledge?
No, you can set up a complete store without any HTML knowledge. You can completely design a professional looking website directly from our administrative panel. We give you the ability to control every aspect of your cart's design including layout, colors, design, buttons, headers and much more. If you still need help, you may want to use once of our pre-defined templates or contact one of our third-party designers for assistance.

Is it difficult to use 123 Cart?
No, not at all. In fact some clients start selling within hours of getting the cart. As a business owner, you don't have the time to learn a new software product, so we have designed an adminstrative area that is very easy to use and understand.

I want to accept credit cards through my store, do I need a merchant account?
No, 123 Cart allows you to use PayPal as a payment method. PayPal doesn't have monthly fees and takes a very small percentage of the sale for a transaction fee. Using PayPal does have one disadvantage; the customer will be directed off your store to make the payment on PayPal. com. If you're looking for a low-cost alternative to paypal, you should look into PayPal Payments Pro, which keeps the customer on your site through the entire payment process.

Where can I get a merchant account?
We have a number of gateways which offer merchant account please see our gateway page here. If you ar still not sure contact our sales team who will be able to advise you.

Do you charge fees per transaction?
No, there are no transaction fees or any other hidden fees when you use 123 Cart.

Does the cart support different languages and currencies?
Yes, we support any number of different currencies and languages. This is all managed through the "Localization" setting in the adminstrative area of your cart. We are currently integrated with several international gateways including WorldPay, HSBC-CPI, DataCash, ProTx and more.

Are there any additional features I can purchase for the cart?
123 Cart is a complete all-in-one solution, but different industries require different features. If you do require an additional feature please submit a support ticket to support detailing your requirements.

Is there an additional charge for source code?
No, but you will need to sign an additional developer agreement. Please contact customer support once you place your order if you are interested in getting source code.

Can I customize the code?
123 Cart is built using PHP / mySQL, which is considered to be the programming language of the internet. Almost any developer with PHP experience can make customizations to your cart.

Is there a limit to the number of categories or products?
No, our cart has no category or product limitations. Add as many as you would like.

Does the shopping cart support inventory tracking?
Yes, it will even notify you when inventory is getting low. Additionally you can create custom messages to display when items are out of stock.

I need an affiliate program, who do you recommend?
123 Cart will work with any affiliate program with a little work. The cart can even pass over in-depth information to the affiliate program to help with reporting and advanced commission management.

Is the shopping cart search engine friendly?
Yes, in fact it's one of the most search engine friendly software applications avaliable today. The cart generates flat URL's, gives you complete meta tag control over all pages and allows you to create additional keyword dense pages. For more information please visit http://www.123cart.com/shopping-cart-seo.php.

Is there a quick-buy feature or do customer need to register??
With our cart, you have complete control over how the customer purchases your products. You can select One-Page Checkout or traditional, require them to register or checkout without registration, you also have the ability to add / remove additional fields in the checkout process.

Can I set up my own shipping method based on weight / price / number or items ordered?
Yes, using a custom payment method you can create shipping rates based on weight, price, base plus weight, quantity and more.

What kind of payment gateways are supported?
To view all the payment gateways supported visit http://www.123cart.co.uk/shopping-cart-gateways.php.

Can the cart support non credit-cart and offline payment methods?
Yes, the cart supports phone, fax, mail and more. You can also collect credit card information using PinnProcessing for transacting off-line or at a later date.

How does the cart determine sales tax?
The cart has two different methods for setting up sales tax, simple and advanced. For transactions in the US, we recommend using the simple method. If you need to set up VAT or other types of complex taxing structures, we suggest using the advanced mode.

Do you limit the number of products I can sell?
No. Depending on the package you order, there is a limit on the amount of disk space, but we never limit the number of product you sell.

What if I exceed the limits of my hosted package?
We will move you to the package that is best suited for your business, free of charge.

Can I start with the hosted product and move to the licensed product later?
Yes, but there maybe additional charges involved with the moving the site depending on the size of your customer and product database.

What are the server requirements for 123 Cart?
We recommend a UNIX / LINUX envoiroment with the following configurations:

• PHP 4.3.3 - 5.x
• mySQL 3.2 and above
• Apache Web Server (http, https)
• 25 MB of free disk space
• GD Library Support (version 2 recommended)
• cURL Library Support
• ZLib Support
• Ioncube or Zend - 123 Cart is encoded with either Ioncube or Zend. The default download is sent to you in Ioncube, and Zend can be used upon request.

How difficult is it to install the cart?
123 Cart comes with it's own installer, but you will need to have some technical understanding to complete the installation process. You will need to set up a database for the cart to use, FTP the files and be able to set permissions correctly to run the installer. If you are uncomfortable installing the cart on your server, we can do it for you for £30.

I use a payment processor that is not listed on your site. Will it work with your cart?
It's likely that your payment processor will work with the cart. Some major payment providers Private Label their gateways to smaller companies. We only list the major providers on the site. Contact customer support and let us know what gateway you want to use and we will confirm compatability with the cart.

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